10-Year Warranty for 3D Printed Products
We stand behind the quality and durability of the products made by us and are pleased to offer you a comprehensive 10-year warranty.
Please review the following terms and conditions of our warranty:
Coverage Period:
The warranty period begins from the date of purchase and extends for 10 years thereafter.
Coverage:
Our warranty covers any defects in materials or workmanship that arise during normal use of the product. This includes structural integrity, durability, and functionality of the 3D Printed part.
Exclusions:
The warranty does not cover damages caused by misuse, abuse, neglect, accidents, alterations, or improper maintenance of the product. It also does not cover normal wear and tear, cosmetic damages, or damages resulting from exposure to extreme temperatures, chemicals, or excessive force.
Claim Process:
To make a warranty claim, please contact our customer service department with proof of purchase and a detailed description of the issue. We may request additional information or photographs to assess the claim. Upon approval, we will replace the defective product, at our discretion.
Shipping and Handling:
Customers are responsible for shipping the product to our designated service center for evaluation and repair or replacement. Return shipping costs for repaired or replaced products within the warranty period will be covered by us.
Limitation of Liability:
Our liability under this warranty is limited to the replacement of the defective product as stated herein. We shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product.
Transferability:
This warranty is non-transferable and applies only to the original purchaser of the product.
Legal Rights:
This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.
By purchasing our 3D printed products, you acknowledge that you have read, understood, and agreed to the terms and conditions of this warranty. If you have any questions or concerns regarding our warranty policy, please don't hesitate to contact us.
Thank you for choosing our products. We appreciate your trust in our craftsmanship and commitment to quality.